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Volunteers can be the best and most active advocates of a historic house museum but they can also resist change in programming and procedures.

Allyn Feldman, Beth Hansen, and Gloria Chun Hoo identify the different types of historic house museum volunteers and their many characteristics.

Each type of volunteer is profiled with strengths, expectations, needs, and strategies museum professionals can employ to communicate with these essential members of the staff.

Volunteer types identified are traditionalists, penny pinchers, housekeepers/interior decorators, bulldogs/agitators, club members, founders, and well-intentioned cluelessness.