This session recorded at the AASLH Online Conference in Salt Lake City in 2012 discusses what history museums need to know about the experience of their visitors.

The AASLH Small Museums and Visitors’ Voices Affinity Groups share a pilot project of an off-the-shelf visitor study that will be further refined by participants during the session.

Conny Graft, Conny Graft Research and Evaluation
Stacy Klingler, Indiana Historical Society