At their heart, regardless of type or size, museums are educational organizations. This course is about how we can facilitate Tree thumbnailvisitors’ meaningful and memorable experiences in the informal environments of museums.

At the end of this course you will be able to:

  • describe the characteristics and learning needs of various museum audiences
  • summarize what we know about learning in museums
  • assess the strengths and weaknesses of interpretive techniques and program approaches
  • utilize a system for planning, operating, and evaluating museum educational programs
  • access resources to assist you in future development of effective learning experiences


Possible topics include:

  • Week 1: Our Memorable Museum Learning Experiences
  • Week 2: Museum Audiences: Characteristics and Needs, and Learning
  • Week 3: Interpretation Strengths, Weaknesses, and Best Practices
  • Week 4: Organizing of Museum Education and Outreach
  • Week 5: Education Program Planning, Management, and Evaluation
  • Week 6: Developing Programs for Youths, Families, and Adults
  • Week 7: Managing Museum Education Staff and Volunteers
  • Week 8: Action Plan for Future Programming at your Museum


Required text: Anna Johnson, Kimberly A. Huber, Nancy Cutler, Melissa Bingmann and Tim Grove. The Museum Educator’s Manual: Educators Share Successful Techniques. Lanham, MD: AltaMira Press, 2009 (Paperback ISBN 13: 978-0-7591-1167-7) (About $27.00).


This course is taught by Tanya Brock, former director and brewster at Dayton History’s Carillon Brewing Company.

Small Museum Pro!
This course will earn one credit toward the Small Museum Pro! certificate.