Volunteers are an essential part of numerous museums and historical organizations’ workforces.

The Chester County Historical Society’s volunteer handbook outlines the history of the organization, policies and procedures of the organization, the committees and projects volunteers can serve or work on, and the floor plan of the history center.

Organizations creating a new volunteer program or ones searching for ways to provide more meaningful work for volunteers will find the tasks outlined in this handbook particularly helpful.

The Chester County Historical Society has a separate constitution and set of bylaws for its volunteer organization.

This document serves as a useful model for organizations drafting a new or updating an old volunteer handbook. It is also an example of a unique way to structure a volunteer program.

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StEPs is AASLH’s Standards and Excellence Program for History Organizations, a self-study standards program designed specifically for small- to mid-sized history organizations, including volunteer-run institutions. Through a workbook, online resources, and an online community, organizations enrolled in StEPS assess their policies and practices and benchmark themselves against nationally recognized standards.