Dale Jones emphasizes the importance of personal connections at history museums and historic sites.

This article explores personal connections with several questions in mind:

  • Are there multiple types of connections?
  • How do they relate to meaning and relevancy?
  • Do connections lead to satisfied visitors who return?
  • Are there strategies for enhancing connections?

Jones explores these questions and concludes that the more personal connections your visitors make, the greater the chance that those connections will be to your site, mission and history, and that means a satisfied visitor who comes back again.