In this two part series, the senior staff of the Virginia Historical Society (VHS) developed a set of questions to evaluate the performance of various museum departments.
In the first leaflet on this subject, staff of the VHS pose questions to evaluate the public side of their institution.
Topics range from core mission programs such as exhibitions, research library publications, and programs for all ages, to support activities such as the museum shop, member and donor services, and the website.
Technical Leaflet #211 (2000)
For more information on similar topics, please refer to Technical Leaflet Bundle 20, Self Assessment Toolkit.