Tree thumbnailVolunteers are an essential component of many museums’ and historical institutions’ staff, some organizations operate with all volunteers.

Laura Daly provides a case study of the creation of the Valentine Museum’s volunteer program in Richmond, Virginia. The museum recognized the current program no longer fulfilled the museum’s needs or the needs of potential of volunteers.

Daly shows how the museum created a staff position dedicated to the management of volunteers. The Valentine Museum conducted a survey of 15 institutions that addressed volunteer management.

Daly shares the results of the survey and provides an overview of how the Valentine Museum implemented their research to meet the unique needs of the museum’s volunteer program.

Technical Leaflet #170 (1990)

For more information on similar topics, please refer to Technical Leaflet Bundle 11: Not Just Warm Bodies.