Success is often described by attendance and the bottom line, but are these the best measures of performance?
This session continues the conversation begun at the 2007 Kykuit Forum on the merits and pitfalls of metrics, identifying quantitative and qualitative measures of success, and the challenges of implementation, especially at small organizations.
This webinar was recorded as part of the 2011 Online Conference at the 2011 Annual Meeting in Richmond, VA.
Max A. van Balgooy, Engaging Places, LLC (Chair)
Randi Korn, Randi Korn and Associates
Alexandra Rasic, Homestead Museum
When you purchase this recording, you will receive an email from AASLH with a link to a product page. The product page will contain the recording viewable through Youtube and as a download. This page will also contain any handouts that were available as part of the original online conference.