BROWSE RESOURCES ABOUT ‘Visitors' Voices’

  • To encourage more audience research and evaluation in history institutions, the AASLH Visitors’ Voices group compiled an annotated list of print and electronic resources to help colleagues begin or expand their audience research and evaluation efforts. [Note: the Visitors’ Voices group is no longer active.]

  • Community engagement was the key to unlocking audience needs for three very different museums in need of revitalization. Learn how these sites used a variety of community engagement tools, including surveys, focus groups, and more, to help plan for their re-birth as relevant sources for history learning for diverse populations. Chair: Megan McAdow, Director of […]

  • Local history organizations are identifying their greatest needs with help from agencies at the state level that have created programs and tools using StEPs and other assessment programs. Hear how a state historical society, historical commission, and state humanities council are using assessment programs to gather data, offer assistance, and effect positive change. Chair: Cherie […]

  • In this session, participants will gain ideas for enhancing accessibility for all visitors in ways that go beyond the legal obligations of the Americans with Disabilities Act (ADA). Panelists include professionals who are actively promoting accessibility through innovative programs and partnerships at history museums of varying size, scope, and location. Chair: Caroline Braden, Guest Accessibility/Special […]

  • Detroit’s story reflects our own. Collectively and individually, we are constantly evolving, embracing new opportunities, and reacting to forces beyond our control. Navigating these contemporary challenges, while facing an unpredictable future, requires periodically re-thinking our direction.  In doing so, we rely on the past for context, examples, and inspiration. The role of a public historian […]

  • Administrators of museums and other informal-learning centers often need to demonstrate, in some tangible way, the effectiveness of their institutions as teaching tools. Practical Evaluation Guide discusses specific methods for analyzing audience learning and behavior in museums, zoos, botanic gardens, nature centers, camps, and youth programs. Evaluation is essential because it allows you to answer […]

  • History museums increasingly embrace the possibilities of incorporating visitor feedback and user-generation information into exhibition presentations as a part of the interpretation. Museums that are using talk-back cards and dialogue in exhibits also make a commitment to systematically preserve and analyze the responses to better understand visitor experiences. Chair: Barbara Franco, Founding Executive Director, Gettysburg […]

  • AASLH Online Conference Session recorded September 20, 2013. Session Length 1:18:12 Is your history organization interested in taking on an exhibit or program that addresses a community issue? How do you involve the community? What angle do you take? What is the impact? Learn how three members of the International Coalition of Sites of Conscience […]

  • Interpreting slavery, with its powerful resonances, is a privilege and a great responsibility. We have an obligation to the public to share a comprehensive and conscientious story of the past, especially as studies show that the public considers museums to be their most trusted source of historical information. The Tracing Center conducted a survey to […]

  • This column looks at the phenomenon of “going viral” online with a preservation-focused example from a blog post about the Hershey chocolate factory. It asks what factors cause something to spread in social media and whether or not there is a use for comments generated by social media. Is there a way to capture the […]